Frequently Asked Questions

  • Home care provides non-medical assistance to seniors and adults who need help with daily living activities but want to remain independent in their own homes. Home care services include companionship and help with light housekeeping and meals, or more extensive care like bathing, dressing, and eating. Home care allows individuals to maintain their independence and dignity in a familiar setting.

    Private Duty Nursing provides one-on-one, skilled nursing care in the comfort of your home. Unlike traditional home health care that is typically covered by Medicare and limited in scope, private duty nursing is privately paid, offering greater flexibility and continuity of care.

  • Our home care team will work with each individual to determine their unique goals. Some overall goals might include:

     ●      Become as self-sufficient as possible

    ●      Maintain or improve your current condition or level of function

    ●      Reduce your risk of hospitalization

    ●      Regain your independence

    ●      Slow a decline in your health status

    ●      Improve your overall well-being and quality of life

    ●      Enable you to feel safe and comfortable in your own home

  • At Heart of Humanity, we provide the most exceptional, experienced and compassionate companions, caregivers, and caregivers to individuals with developmental disabilities and seniors so they can enjoy health and happiness in mind, body, and spirit.

    ●     All of our caregivers are interviewed by our Registered Nurses to ensure they have sufficient knowledge and expertise to care for you. Our in-house nursing team supervises all caregivers and clients as well, ensuring the highest standard of care and safety.

    ●     We have a strong office team to support you and your loved one throughout this journey. Our office team includes 11 members.

    ●      We are always available 24/7/365. We do not use an answering service so you will always be able to speak directly to our team.

    ●      We have an extensive match making process when pairing our caregiver with you or your loved one to ensure we provide the highest quality of care possible.

  • Heart of Humanity is proud to be an approved Personal Assistance and Home Health Care vendor with the California Regional Centers to care for individuals with developmental disabilities. Please contact your local Regional Center to apply for services.

    We also accept private pay and long term care insurance for our services.

    We are not credentialed with Medicare at this time.

  • We can start on your in-home care plan right away if needed. It is best to call our main number 610-482-4077 to speak with one of our Client Care Managers to begin the process. We’ll work with you to determine the type and frequency of care and then provide you with one of our experienced and compassionate caregivers as soon as you’re ready. We ask for a 2-3 day lead time to begin care but completely understand that that is not always possible. We can begin care within 24 hours if needed.

  • You are always covered with Heart of Humanity. If your caregiver or nurse is sick, on vacation, or unable to attend their shift for personal issues, we will provide you with another caregiver or nurse.

  • Our services for seniors and individuals with disabilities may differ depending on your location and care needs. However, we are committed to providing dependable, compassionate, and highly-skilled care at a fair rate. Please contact us so we can discuss your specific needs and provide you with the most accurate quote.

  • Many Heart of Humanity clients have found our in-home senior care services to be more cost-effective than living in a facility, though rates vary by area and specific needs. Regardless of cost, it’s difficult to put a price on the sense of independence and quality of life you get by staying in your own home. If you contact us, we can help you figure out the most affordable solution for you.

Reach Out to Us

Have questions that we didn’t answer here? Please contact us to learn more, and to see how we can help you!